Frequently Asked Questions

The most common questions... and their answers...

How do I make an Appointment?

Call or text 619-277-8343 to make your appointment. If voicemail picks up the Doctor is either driving to or from an appointment or is with a patient. Please leave your name, your age, a brief description of your problem and Dr. Pinnix will usually call you back within 2 hours. Appointments can normally be made the same day.


Do you accept insurance?

No. Past experience dealing with insurance companies is that they often care more about themselves than the patient. Our healthcare system is often called Managed Care. I believe it should be called Managed Cost. Watching insurance companies deny care or limit the amount of adjustments for a patient because their “chart” says the patient’s problem should not need the amount of care we requested was frustrating. I am a conservative doctor and never requested more adjustments than the patient needed to get them back to where they were prior to their injury. Shouldn’t that be what insurance is for? Fighting with adjustors for authorization is a waste of valuable time. Insurance companies have one agenda – pay out as little as they can as slowly as they can. I have one agenda – get my patient better as quickly as I can and as completely as I can. You see the problem here? OK, I’ll get down off my soapbox now. No insurance.

Dr. Pinnix is a Non-Participating Medicare Provider, which means he will bill Medicare on the patient's behalf. The patient pays for the visit in full at the time of service and then Medicare reimburses a portion of the charges directly to the patient, typically about 50%. Medicare does not reimburse anything for the initial examination.

We accept cash, check, credit cards, debit cards, Venmo, and barter. We do not do any insurance billing, except submitting medicare billing on behalf of the patient.


What should I do before my first appointment?

Please fill out our New Patient Intake Form and bring with you to our first appointment.